Trade up Program?

[banzaitoyota]

Wouldn't it be a nice customer service gesture if Hobart offered a Trade up Program for those of us whoo own a HH135 and need a bigger machine?

[Hobart Expert Rock]

BANZAITOYOTA......... IF YOU CHECK WITH YOUR LOCAL WELDING DISTRIBUTORS MOST HAVE A INCENTIVE PROGRAM FOR TRADE IN'S MIGHT BE WORTH WHILE TO CHECK IT OUT.......... OR SELL YOUR'S LOCALLY AND BUY A BIGGER ONE............... ........ MORE POWER..................... JUST A CONVULUTED THOUGHT........ROCK
[email protected]

[shotgun]

movin up

I think you would have little trouble selling a machine like that, I am in a jeep club and we have a lot of serious guys and they all have one of those they use on the motorhome gen to repair trail damage so the weekend is not ruined, I have bought and sold at least eight of that exact model in the club and to the desert guys to maintain their buggies on site. I hope these hints give you a few ideas on how to market it so you can move up

[bjdenommee]

I know that when you trade in, at least at my gas supplier I think he gives you about 10 cents on a doller on a trade in.

[cope]

Bernie, I feel your pain. A local dealer, Mitrowski, is the same way. They have high prices on used units and give bottom $$ on your equipment. They have to make a profit and they usually have to prep the equipment to be sure they can honor their warranty, but you are better off in most cases selling it yourself and negotiating a better cash deal.

[ChadRat]

Like others have said a machine like that would not be hard to sell. I sold my lil welder when I traded up without even trying. You might want to think about keeping it for the really light gauge stuff and get a bigger one for heavy duty work. You can never have too many welders.

[banzaitoyota]

You are missing the point.. I know I can sell the unit myself..DUH!

The point being. You nab the in-experienced/beginner welder with your product. As his skills advance and he outgrows the capabilities of the machine; The COMPANY provides a decent trade-in credit towards the purchase of a larger more capable machine. Thereby increasing brand loyalty. I sell my HH135 locally, You have no idea/control of what I get next. I may go ESAB, Lincoln whereever I find the better deal. With a trade in program, you can a pool of refurbed units to donate to trade schools (Tax-Writeoff) and you SELL more units.

[banzaitoyota]

My "local" disributors, all at least 45 miles away; could care less about the home hobbyist welder. For Instance: I needed new tips for the TD Drag-gun. Called Local distributor, "yep we have them in stock"!. Drive over, OOPS!!!! Computer sez we have them, but we have none on the shelf. They said Columbia SC has them, we can take your money and ship them to you. You will have them in 2 days. OK, I bite. A week goes by, I finally get the Tips and they sent the wrong ones. I call them up..OOPS We are sorry, another week goes by, I call and ask status. UHMMMM, Finally 2 days after that they come in.

The other "Distributor" bad mouths other manufacturers units, will not demo and has a generally poor attitude.

What is so hard about maintaining an inventory?
Guess who I won't trouble about taking my money?
What has happened to Customer Service?

[Hobart Expert Steve]

BANZITOYOTA............. HEY GIVE ME YOUR ZIP CODE I WILL SEE WHO ELSE IS IN YOUR AREA TO HELP OUT.......... MILLER AND HOBART BOTH OFFER ON LINE SALES..................... DOES YOUR PLASMA CUTTING COMPANY OFFER THAT OPTION..............?
ROCK......... ..[email protected]

[Hobart Expert Rock]

HI GUYS............... I WILL FORWARD INFO TO APPROPRIATE FOLKS AND SEE WHAT THEY SAY............... I THINK THE ONLY CONCERN I WOULD HAVE IS HOW WOULD WE MANAGE IT (USED EQUIPMENT) ACROSS THE UNITED STATES...................HMMMMMM..........ROCK
[email protected]

[banzaitoyota]

my zip is 29853

[Hobart Expert Rock]

BONZIATOYOTA..............AH YOU HAVE 3 DISTRIBUTORS ALL WITH IN A 33 MILE RADIUS OF YOU IN AUGUSTA.............. THEY ARE NATIONAL WELDERS, HOLOX, AND COMPRESSED GASSES OF AUGUSTA..........................NOW YOU HAVE OPTIONS TO ELIMINATE GRUMPY DIST.......... I'M SURE YOU CAN FIND ONE OF THESE FOLKS THAT WOULD BE GLAD TO ASSIST......................ROCK........ [email protected]

[Dave Haak]

ROCK,

I just noticed you now have two identities.........I wonder how many others have two identities............?....or more.......

Dave

[bjdenommee]

I know that feeling, you get to them and then the parts cant be found. I have had the same problem with plasma parts, I like to buy complete sets, so all of the wear parts are changed at the same time, and I can never get them all at ounce.
Back ordered or not in stock, 12 of one and 2 of the other parts.

If its not one of their in house parts, you are in trouble.

good luck
bernie

[Hobart Expert Rock]

DAVE HACK.....AH YOU CAUGHT THAT DIDN'T YOU....... WELL A FEW DAYS AGO I COULDN'T POST ANY PICTURES FROM MY COMPUTER..... OTHER PROBLEMS AROSE SUCH AS CAN'T GET INTO CITRIX, CAN'T SIGN ONTO NORMAL E-MAIL, CAN'T ACCESS YAHOO, AND CAN'T PRINT FROM MY COMPUTER FROM THIS WEB SITE, CAN'T PRINT FROM THE ITW WEB SITE EITHER............. .......... ANYWAY WHEN I NEED TO PRINT FROM THE HOBART WEB SITE I MUST USE STEVE'S COMPUTER........... I INADVERTENTLY ANSWERED A QUESTION FROM HIS............. GO FIGURE I CAN PRINT FROM THE MILLER WEBSITE THOUGH,,,,,,,,,,,,,,,, THIS IS A JOB FOR THE I.T.S. FOLKS........................SOMEONE DOES READ MY POSTS THEN..... HEY YOU HAVE A GOOD ONE....................................ROCK...... [email protected]