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  • Miller Web Site Comments

    Ok...here goes.

    First impression:

    1. Initially harder to find what I wanted. But didn't take long to figure it out. The old look and feel was much more user friendly.

    2. The Spectrum 375 cutting specification area is much easier to read then the old. I had actually mocked up a new page for you guys to show those specs better. I still think this area could be divided up into two separate columns for this data. (Probably just me being picky because this is what I do for a living).

    3. MOST IMPORTANT to me anyway... The Manuals....come on you guys...this was one place in my opionion you shined in. None of your competition from what I could find offered online manuals. I am the kind of person that wants to read the manuals to find answers to questions I have before I buy. I do this even in the stores here. When I was searching for the a plasma cutter I really appreciated being able to download the two manuals (375 and 625) and comparing information. Also when I was looking between the MM210 and MM251 I did the same thing. I have saved them so what ever I buy I will have a spare to keep in the shop. I like to be able to keep the original in a safe place in the house with the rest of my papers and keep the printed our pdf version in a cabinet in the shop for reference if I need one. I have done this will almost all the stuff I have. Including my John Deere tractor I bought last spring.


    Thanks for listening.

    Bob

    PS....at the AWS show I commented to Thermadyne that you guys had this board and a site to download manuals on. They seemed very interested in hearing about my comments and had their product specialist Bob Brown listen to me. He said they were in the process of getting thier site brought up to speed and felt the online manuals would be something they should add.

    Who knows if that will actually happen or not but at least they seemed to feel it was important enough to drag this guy away from what he was doing to listen to me....

    Last edited by deere_x475guy; 04-15-2003, 07:43 AM.
    Short Term Memory GONE!!
    Hobby Weldor/Machinist
    Photobucket Shop Pics

  • #2
    THANKS BOB.................NOTED AND WILL FORWARD..........ROCK
    [email protected]

    Comment


    • #3
      Well I was just at the site again and found that once you select a products there are links for the manuals. After click through them though, no manual popped up. I think it is just a html coding problem, as the intent for viewing the manuals is still there. Lincoln also has online owner's manuals.

      -dseman

      Comment


      • #4
        Rock..one other thing. You have change alot of information that was once on a pdf and changed it to html. For the most part this is a good thing. However I am finding lots of links over the internet that have linked to those pdfs and they are now broken. Maybe you guys should consider putting in a redirect to the htm pages so that the user does not get a nasty 404 error.....


        Just a thought


        Now about the manual. Where did you find the link dseman?
        I see a link but it takes you to page to purchase...not download.
        Short Term Memory GONE!!
        Hobby Weldor/Machinist
        Photobucket Shop Pics

        Comment


        • #5
          Opps..my bad...I see there is a link and it asks that you have a serial number of your machine. It says if you do not enter a serial number you will get the manual for the latest model...but then you get an error saying you didn't enter a serial number?????????

          HMMMMM
          Bob
          Short Term Memory GONE!!
          Hobby Weldor/Machinist
          Photobucket Shop Pics

          Comment


          • #6
            I HAVE COPIED AND PASTED TO THE HEAD SITE COMPUTER GERU....... I WILL LEAVE A VOICE MAIL AFTER LUNCH AND SEE IF I CAN CATCH HIM THEN............. THANK YOU FOR THE COMMENTS.. AND KEEP THEM COMMING........... YOU FOLKS REALLY DO HAVE A LARGE AMOUNT OF INPUT THAT WE LOOK AT......... KEEP UP THE GOOD WORK......................ROCK./................ [email protected]

            Comment


            • #7
              owner's manual LINKS fixed

              the links for the owner's manuals now seems to be working.
              thanks,
              -dseman

              Comment


              • #8
                Originally posted by aweaver
                Bob,

                Maybe they could use a good consultant......

                Aaron
                I could do that if they let me play with all the toys also..
                Short Term Memory GONE!!
                Hobby Weldor/Machinist
                Photobucket Shop Pics

                Comment


                • #9
                  AWEAVER & DEERE_X475......... WELL MY SECRET AGENT BRIAN IS ALWAYS LOOKING ON................... I WILL FORWARD SOMETHING TO HIM.............. BUT WE USUALLY GET TO PLAY WITH ALL THE TOYS FIRST............................. ..........THAT WOULD BE IN MY JOB DESCRIPTION....... BUT YOU WILL HAVE A CHANCE ALSO.. HANG IN THERE GUYS.....................HAVE SOME FUN NOW......ROCK [email protected]

                  Comment


                  • #10
                    Originally posted by aweaver
                    Bob,

                    Three words for you:

                    1) Pictures
                    2) Modifications
                    3) Where

                    Let me know if you need more to go on.....

                    Also, didn't you get enough of playing with toys last weekend?

                    Aaron
                    HECK NO!!!....and hopefully this weekend I will have my new MM210 to play with.....YIPPIE..))

                    And Will sent me the pics via email but I haven't had a chance to do anything yet....maybe tonight if the guy coming over to pick up the MM175 doesn't stay to late..
                    Short Term Memory GONE!!
                    Hobby Weldor/Machinist
                    Photobucket Shop Pics

                    Comment


                    • #11
                      Originally posted by Hobart Expert Rock
                      AWEAVER & DEERE_X475......... WELL MY SECRET AGENT BRIAN IS ALWAYS LOOKING ON................... I WILL FORWARD SOMETHING TO HIM.............. BUT WE USUALLY GET TO PLAY WITH ALL THE TOYS FIRST............................. ..........THAT WOULD BE IN MY JOB DESCRIPTION....... BUT YOU WILL HAVE A CHANCE ALSO.. HANG IN THERE GUYS.....................HAVE SOME FUN NOW......ROCK [email protected]
                      ROCK...send me a Spectrum 375 to play with...who knows..I might even buy it..))

                      Bob
                      Short Term Memory GONE!!
                      Hobby Weldor/Machinist
                      Photobucket Shop Pics

                      Comment

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