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New Multi-Handler 200, Control Knobs Glitchy/Broken

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  • New Multi-Handler 200, Control Knobs Glitchy/Broken

    Something funny is going on with my brand new Multi-Handler 200. The process button cycles through processes as it should, but neither knob works as it should. Either they take a lot of input for a tiny change in settings, such as >1/4 turn to get 1 amp increase-- and/or they actually cycle through processes as they are turned.

    Am I missing something, or did I get a dud?

  • #2
    Please give us a call so we can go through some troubleshooting with you (800) 626-9420

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    • #3
      Talked to tech support, looks like it is a known issue that happens in shipping-- the connector for the control board just slipped loose. Popped the cover off, plugged it in fully, and all seems well.

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      • #4
        Sounds like HOBART needs to add a plug/connector lock feature at manufacturing level....
        "Fear The Government That Wants To Take Your Guns" - Thomas Jefferson..

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        • #5
          The support rep said they’ve already addressed it, but there are still some units, out in circulation, new in box that predate the fix

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